'Having the right supplier is key to outsourcing': Newgen partners with its clients, which is why, historically, 80% of new business has come from existing clients. As a Carlyle portfolio company, we bring stability to any partnership. We have multiple production sites for uninterrupted delivery, and our workflows for all data conversions are ISO 9001 certified.
'We offer you real savings': Highly automated operations deliver consistency and reliability, and our customers report 40-60% savings when they have outsourced to us.
'No hidden costs when you work with us': Our process orientation and transparency in dealing with clients ensure there are no surprises at any stage.
'Newgen clients save on management time': Our committed team of 600 professionals is structured into client-based teams to enhance understanding of your processes.
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| Testimonials |
Newgen is happy to present some positive feedback from clients: publishers, authors, content aggregators, and other information professionals in the publishing industry.
On average we receive some 20 positive feedbacks every week, or over a thousand in each year . We have presented just a few of these testimonials here, as proof that we partner with all our customers to provide enduring value. |
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| Responsive |
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| 'Warm thanks to you and your colleagues for all your work on the two books. I've been astonished by how you've managed to keep to schedule, and I have enjoyed working with you and your team. I look forward to our next project together!' |
Professor Morris Low
John Hopkins University |
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| 'Your kindness and professionalism are both greatly appreciated. It was truly a pleasure to work with you. Best wishes to all the colleagues behind the scenes,' |
Professor Leslie Adelson
Cornell University |
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| Prompt |
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'We would like to thank you for the efficiency, clarity and friendliness with which you have taken us through the copyediting, proof-reading and indexing stages of our book. It has truly been a pleasure to work with you.'
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Christer Jonsson
Lund University |
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| 'It has been a great pleasure working with you. In every way I have found you efficient and considerate. Please accept my thanks for your prompt attention to all that I have requested and for your unfailing kindness.' |
Professor Bill Dillingham
Emory University |
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| Reliable |
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| 'I want to express my tremendous gratitude for the care and intelligence of your copyediting. The suggested revisions are excellent, and I'm confident the book will be MUCH better thanks to your hard work.' |
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| Professor Kelly Bulkeley |
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| 'We are very impressed by, and grateful for, the obvious pride that you and your employees take in your workmanship.' |
Professor Naomi Quinn
Duke University |
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| 'I've enjoyed working with you and your colleagues; thanks for your care and help.' |
Professor John M Archer
New York University |
