Newgen has a strong journals base in biological sciences, chemistry, computer science, engineering, health and life sciences, mathematics, neuroscience, and physics. Among the services we offer for journals customers are copyediting, proofreading, typesetting, author liaison, Publish Ahead of Print (PAP) conversion, and SGML/XML delivery.

Newgen offers a specialist high-volume back-issue conversion service certified to be of high quality by leading journals publishers.

The standard turnaround between manuscript receipt and first proofs with XML/SGML is 10 days. A fast-track, 3-day service is also available, in which the key deliverables in terms of time are:

• PAP files within 24 hours
• proofs to author within 3 working days of receiving the typescript, including copyediting and XML tagging
• revised proofs within 24 hours
• issue make-up within 24 hours
• final SGML/XML files on the same day as print files

Quality and speed of turnaround are assured by Newgen's focus on process-driven operations throughout the business. Among the enabling internal processes are adherence to standardized style sheets and checklists at all stages, maintenance of a master information sheet for each journal that captures complete details of requirements to streamline production, automated pagination and onscreen editing tools, and team focus on individual journals.